Wildlife and conservation art for nature lovers, concerned about endangered species.
Wildlife and conservation art for nature lovers, concerned about endangered species.

FAQs - Everything you need to know about purchasing from us

Please see the FAQs. If you have any questions not covered, please contact us here.

Shipping Times and Costs:

Merchandise is dispatched between 1 to 3 working days on most products. You will receive an email should there be a delay. 

We are constantly evaluating the market to determine the best shipping methods and costs, so changes to shipping charges may occur. 

Shipping options within NZ:

1. Tracked postage, which takes approximately 3 working days. 

2. CourierPost delivery can be a little faster than tracked postage. It is a little more expensive, especially for rural delivery.

3. CourierPost, with Signature, is the most secure method of delivery, and is recommended for high-value orders or original artworks.

International shipping options:

For most countries, Standard International Air, International Courier and International Express Courier are available, depending on how quickly you wish to receive your merchandise. For original painting purchases or merchandise of high-value, we recommend International Courier or International Express Courier services. We have no control over any customs or import duties that could be levied when the package reaches your destination country. You will be liable for these charges. Please note our shipping charges cover most purchases. For extra large items or purchases we reserve the right to charge extra as applicable.

International air shipping is not tracked and is recommended for merchandise under $50.00. 

Not all shipping options are available for all countries. Available options are listed when you enter your details in the cart section.

***If your country is not listed for shipping, please contact us here. We would love to make your purchase possible. Please name the country to which you wish a product to be shipped, and we will contact you with shipping information.

About our T-shirts

Information about the manufacturing and shipping of our t-shirts.

About our T-shirts - Information about the manufacturing and shipping of our t-shirts.

In keeping with our 'New Zealand made' and 'environmentally-friendly' ethos, we have chosen to have our t-shirts printed in New Zealand, by New Zealand owned and operated, Digitees (https://www.digitees.co.nz/). 

We chose Digitees to print our t-shirts for the following reasons:

1. The children's t-shirts are 100% pure cotton, so are healthy and comfortable to wear.  The adult t-shirts are 100% organic cotton. As much as possible, we do not wish to contribute to pollution caused by the manufacture of polyester, rayon or viscose. We have chosen to use natural fibres that can biodegrade without damaging the environment.

2. The images on the t-shirt are high quality digital 'direct to garment' prints (not transfers) that show a high level of detail and are printed with photographic quality. The Innobella Textile Inks are water-based pigment inks that are Okeo-Tex Eco-Pass certified and CPSIA compliant and adhere to the fabric of the garment underneath which means the print feels much softer than a traditional screenprint. The have exceptional washability if cared for correctly. The result is a great looking garment that looks brighter for longer.

3. Print-on-demand and drop-shipping: Digitees only prints a t-shirt when a design is ordered by you, the customer. This keeps costs lower, as we do not keep an inventory. Sharing our conviction about using only environmentally-friendly packaging, Digitees packs and mails the t-shirts to you in compostable mailers. Since Digitees sends the t-shirt to you, Betty will separately mail an information brochure about the endangered animal.

4. Printing takes five working days from confirmed payment, plus 1-2 days shipping (2-3 day for rural areas); so will you will receive your t-shirt very quickly.  We also ship our t-shirts overseas. Please allow 3 – 10 working days worldwide. This does not include the amount of time for customs. We have no control over any customs or import duties that could be levied when the package reaches your destination country. You will be liable for these charges. Please note postage prices cover most purchases. But for extra large items or purchases we reserve the right to charge extra as applicable.

CARE FOR YOUR T-SHIRT

For best results:

Please wash before wearing. Any slight shading or spots around the print will wash out in the first wash.

Turn inside out and cold wash. Do not tumble dry. Do not iron the print. 


We love to see photos of our customers wearing their new t-shirt. Please feel free to email your photo to us: queries@bumble-beesartandcrafts.com. Please indicate whether if you are happy for us to post your photo on social media and/or in our newsletter. 

We do not have to provide a refund if you have changed your mind about a particular purchase, so please choose carefully. If the goods are faulty, we will meet our obligations under the Consumer Guarantees Act to provide a remedy.

Although we have selected the most robust packaging options, in the rare event that an item arrives damaged, please contact us here with information and photos of the damaged item/s. In most cases we can replace the item for you; however, if we cannot, we will offer an alternative replacement.

Whether working in watercolour or coloured pencil, Betty only uses lightfast pigments for original artworks.

Lightfastness is how resistant the medium is to fading it is when exposed to light.

Betty only paints on acid-free, archival, 100% cotton rag watercolour paper, acid-free, archival, cellulose Clairefontaine PastelMat or archival watercolour canvases.

To best preserve your artwork, frame it as soon as possible and hang it away from direct or fluorescent light, as these can affect both the paper and pigments. U.V. glass is recommended when framing original watercolours.

Do not hang in high humidity areas.

About our doodlewear Sweatshirts and Hoodies

Information about the manufacturing, sizing and shipping of our sweatshirts and t-shirts.

About our doodlewear Sweatshirts and Hoodies - Information about the manufacturing, sizing and shipping of our sweatshirts and t-shirts.

Our beautiful, top-quality sweatshirts and hoodies are printed individually with care in NZ by doodlewear (https://www.doodlewear.co.nz/), an New Zealand artists' collaboration. 


Each garment is printed individually to order with care in New Zealand on high-quality products from trusted NZ brand 'AS Colour' garments they manufacture internationally.
All garments are digitally printed so the ink adheres to the fabric of the garment underneath, making the print feel much softer than a traditional screen print. We use Oeko-Tex certified eco-friendly inks and our prints have exceptional washability when cared for correctly.

PRICING & PAYMENTS 

All product prices are given in New Zealand Dollars ($NZD) and are shown inclusive of Goods and Services Tax (GST), however, are exclusive of delivery costs. The price you pay is fixed at the time of ordering.

Order cancellation

You may not cancel an order once it has been submitted. Please choose your sizes carefully. We do not accept returns due to a change in customer preference. It is the customers responsibility to ensure the product delivery address is correct. We take no responsibility for any product a customer does not receive because of errors in the delivery address given to us.

Shipping:

Doodlewear only prints a garment once an order has been received. They also dropship printed items to the customer. Since doodlewear sends the items to you, Betty will separately mail an information brochure about the endangered animal.

NEW ZEALAND SHIPPING

CourierPost tracked courier delivery (weekdays only). Please provide a physical street address – we’re not able to deliver to a P.O. Box. You may be required to sign for your order on delivery too, so make sure it's an address you will be at during working hours.

New Zealand orders take approximately 5-7 working days plus Courier. On dispatch, you will be notified via email with a tracking number. 
Expect to receive your package 1-3 working days from dispatch.* For Rural Delivery please allow 2-3 working days.*
*Major towns and cities. These delivery targets are a guide only and we do not guarantee your item will reach its destination within the delivery target. Delivery to rural or remote areas may take longer. Once your order is shipped, it is out of our hands.

Australia wide shipping time:

Australia orders take approximately 5-7 working days plus Shipping. On dispatch, you will be notified via email with a tracking number. 
Please allow 3-10 working days for shipping. This does not include the amount of time for customs. We have no control over any customs or import duties that could be levied when the package reaches your destination country. You will be liable for these charges. Please note these prices cover most purchases. But for extra large items or purchases we reserve the right to charge extra as applicable. 


REST OF THE WORLD

We ship internationally to all countries. If your country is not listed in the payment window, please contact us here. Your order is important to us and we can add the details for you.

Worldwide shipping time:

International orders take approximately 5-7 working days plus shipping. On dispatch, you will be notified via email with a tracking number(if tracking is available in your country).
Please allow 3-10 working days worldwide. This does not include the amount of time for customs. We have no control over any customs or import duties that could be levied when the package reaches your destination country. You will be liable for these charges. Please note these prices cover most purchases. But for extra large items or purchases we reserve the right to charge extra as applicable. 
 
TAXES & DUTIES

All international deliveries are handled by NZ Post. Any duties and taxes incurred on international deliveries are your responsibility.
Please be aware that doodlewear does not have any control over duties, customs and taxes applied by the country your order is being shipped to. Please contact your local customs office to find out more information if you are unsure of the charges.

GARMENT INFORMATION & CARE

Any slight shading or marks will wash out in the first wash. We recommend washing your garment before wearing.

Our garments have a good wash/UV durability if cared for correctly: 
Do not dry clean.
Cold wash only.
Gentle cycle.
Turn printed product inside out before washing, and dry inside out.
Do not use bleach or organic solvents.
Dry under shade. 
Do not tumble dry.
Do not iron directly on printed surfaces. Do not use a steamer or steam wand on it.
Do not rub printed surfaces. 


SIZE and STYLE GUIDE

By measuring yourself and following our easy clothing size charts, you will get the perfect fit. Below you can learn about the different AS Colour t-shirts and sweatshirts doodlewear have available and choose the one that's right for you.

How to measure your size

Body Width: is measured flat from seam to seam, usually under the armpit. Body Length: is measured from the shoulder to the hem. Tolerance: measurements can vary within +/- 2.5cm, this is within manufacturer's tolerance.

WOMENS' PREMIUM SWEATSHIRT

AS Colour Womens' Premium Crew garment description

The Womens' Premium Crew is a relaxed fit and heavy weight, 350 GSM. 100% Cotton French Terry. Featuring inset sleeves, dropped shoulders. Neck, cuff and hem 2x2 ribbing. Cover stitching on seams and preshrunk to minimise shrinkage. doodlewear colours available on selected art prints and sizes only: marle white, black, grey, pale pink, sage

SizeBody width (cm)Body length (cm)
XS52.559.5
S5562.5
M57.565.5
L6068.5
XL62.571.5


Measurements can vary within +/- 2.5cm, this is within manufacturer's tolerance.


WOMENS' PREMIUM HOODIE

AS Colour Womens' Premium Hoodie garment description

The Womens' Premium Hoodie is a relaxed fit and is a heavy weight, 350 GSM. 100% Cotton French Terry. Featuring a pullover hood, inset sleeves, dropped shoulders, kangaroo pocket and tonal metal tipped drawcord. Hem and sleeve cuff 2x2 ribbing, un-lined hood. Cover stitching on seams and is preshrunk to minimise shrinkage. Please note: pink is not currently available. doodlewear colours available on selected art prints and sizes only: marle white, black, grey, sage.

SizeBody width (cm)Body length (cm)
XS51.559.5
S5462.5
M56.565.5
L5968.5
XL61.572.5

Measurements can vary within +/- 2.5cm, this is within manufacturer's tolerance.


MENS' PREMIUM SWEATSHIRT

AS Colour Mens' Premium Crew garment description

The Mens' Premium Crew is a relaxed fit and is a heavy weight, 350 GSM. 100% Cotton French Terry. Featuring inset sleeves, 2x2 ribbing on neck, cuff and hem. Cover stitching on seams and is preshrunk to minimise shrinkage. doodlewear colours available on selected art prints and sizes only: marle white, black, grey, sage

SizeBody width (cm)Body length (3 cm)
XS4869
S5172.5
M5475
L5777.5
XL6080
2XL6382.5

Measurements can vary within +/- 2.5cm, this is within manufacturer's tolerance.


MENS' PREMIUM HOODIE

AS Colour Mens' Premium Hoodie garment description

The Mens' Premium Hoodie is a relaxed fit and is a heavy weight, 350 GSM. 100% Cotton French Terry. Featuring a pullover hood, raglan sleeves, kangaroo pocket and a metal tipped tonal drawcord. Hem and sleeve 2x2 ribbing, un-lined hood. Cover stitching on seams, and preshrunk to minimise shrinkage. doodlewear colours available on selected art prints and sizes only: marle white, black, sage

SizeBody Width (cm)Body Length (cm)
XS4969.5
S5272
M5574.5
L5877
XL6179.5
2XL6482

Measurements can vary within +/- 2.5cm, this is within manufacturer's tolerance.











  1. Have you fallen in love with one of our pieces, but there are no shipping details for your country? Please contact us here.
  2. Would you like to share a photograph of you enjoying your recent purchase? Please contact us here.
  3. Do you have suggestions for improving our store or service? Please contact us here.
  4. Do you wish to commission Betty to paint a unique piece for you or a loved one? Please contact us here. (Betty reserves the right to refuse any inappropriate commission which violates her personal values).
  5. For all other queries not addressed in the FAQs, please contact us here.

We have chosen to only use recyclable, re-useable and biodegradable packaging to protect and ship our products. See more about OUR PACKING ETHOS here: Home

The cardboard shipping envelopes can be added to your compost heap. 

Currently we have no control over shipping labelling, so please ensure you remove shipping labels prior to composting your packaging.

Proudly made in New Zealand

Proudly made in New Zealand

ALL our original artworks are created in New Zealand. Our products are also printed in New Zealand. Thank you for supporting Betty and those who manufacture our beautiful merchandise.

 

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